Towing
If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service.
Towing service
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
On FWD vehicles, it is acceptable to tow the vehicle with the rear wheel on the ground (without dollies) and the front wheels off the ground. If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels. When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.
Side and curtain Air bag
If your vehicle is equipped with side and curtain air bag, ignition switch to LOCK or ACC position when the vehicle is being towed.
The side and curtain air bag may deploy when the ignition switch is ON, and the rollover sensor detects the situation as a rollover.
Towing
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Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the transmission.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
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Do not tow the vehicle with four wheels in contact with the ground if it is the vehicle equipped with IVT. Otherwise, the transmission will be seriously damaged. Also, make sure not to tow the vehicle connecting it with other vehicles including camper vans.
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If you tow the vehicle while the front wheels are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.
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When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.
Dinghy towing
Your vehicle is not designed to be dinghy towed (with 4 wheels on the ground) behind a motor home. To avoid serious damage to your vehicle, do not tow your vehicle with four wheels on the ground.