Wireless Smartphone Charging
- Remove any object on the smartphone charging pad including the smart key. If there is any foreign object on the pad other than a smartphone, the wireless charging function may not operate properly.
- Place the smartphone on the center of the wireless charging pad.
- The indicator light will change to orange when the wireless charging begins. After the charging is complete, the orange light will change to green.
- You can choose to turn the wireless charging function to either ON or OFF by selecting the User Settings Menu (USM) on the instrument cluster. (Please refer to Instrument cluster for details).
If the wireless charging does not work, gently move your smartphone around the pad until the charging indicator light turns yellow. Depending on the smartphone, the charging indicator light may not turn green even after the charging is complete.
If the wireless charging is not functioning properly, the orange light will blink and flash for ten seconds and then turn off. Remove the smartphone from the pad and replace it on the pad again, or double-check the charging status.
If you leave the smartphone on the charging pad when the vehicle ignition is in OFF, the vehicle will alert you through warning messages and sound (applicable for vehicles with voice guidance function) after the 'Goodbye' function on the instrument cluster ends.
For some manufacturers' smartphones, the system may not warn you even though the smartphone is left on the wireless charging unit. This is due to the characteristic of the smartphone and not a malfunction of the wireless charging system.
Distracted Driving
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe bodily injury or death. The driver’s primary responsibility is in the safe and legal operation of a vehicle. Any use of handheld devices, other equipment, or vehicle systems that take the driver’s eyes, attention, and focus away from the safe operation of a vehicle are not permissible by law. These should never be used during the operation of the vehicle.
Liquid in Wireless Charging System
To prevent liquid from damaging the wireless smartphone charging system, be sure not to spill liquid over the charging system.
Metal in Wireless Charging System
If any metallic object such as a coin is located between the wireless charging system and the smartphone, charging may be disrupted. The metallic object may heat up and potentially damage the charging system. If there is any metallic object between the smartphone and the charging pad, immediately remove the smartphone. Remove the metallic object after it has cooled.
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When the interior temperature of the wireless charging system rises above a set temperature, the wireless charging will cease to function. After the interior temperature drops below the threshold, the wireless charging function will resume.
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Wireless charging may not function properly when there is a heavy accessory cover on the smartphone.
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Wireless charging will stop when using the wireless smart key search function to prevent radio wave disruption.
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Wireless charging will stop when the smart key is moved out of the vehicle with the vehicle engine ON.
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Wireless charging will stop when any of the doors are opened (applicable for vehicles equipped with smart keys).
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Wireless charging will stop when the vehicle is turned OFF.
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Wireless charging will stop when the smartphone is not in complete contact with the wireless charging pad.
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Items equipped with magnetic components such as a credit card, telephone card, bankbook, transportation ticket, etc. may become damaged during wireless charging.
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Place the smartphone on the center of the charge pad for best results. The smartphone may not charge when placed near the rim of the charging pad. When the smartphone is charged, it may heat up excessively.
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For smartphones without built-in wireless charging system, an appropriate accessory must be used.
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Certain smartphone may display messages on weak current. This is due to the characteristics of that smartphone, and is not a malfunction of the wireless charging system.
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The indicator light of some manufacturers' smartphones may still be orange after the smartphone is fully charged. This is due to the characteristic of the smartphone and not a malfunction of the wireless charging system.
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When any smartphone without a wireless charging function or a metallic object is placed on the charging pad, a noise may be heard. This small noise is due to the vehicle discerning compatibility of the object placed on the charging pad. It does not affect your vehicle or the smartphone in any way.
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The wireless mobile phone charging system may not support certain mobile phones that, are not verified for the Qi specification (
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When placing your smartphone on the charging pad, position the phone in the middle of the pad for maximum efficiency.
If your smartphone is off to the side, the charging speed may slow down and your smartphone may heat up.
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When charging some smartphones with a self-protection feature, the wireless charging speed may decrease, and the charging may stop.
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A smartphone that supports wireless charging can only be charged wirelessly.
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The wireless charging pad has an internal cooling system which can create noise to keep your phone cool while it charges.