Towing service

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  1. Dollies

Operation

  • The best way to towing is the loading towing. It must be towed with a wheel lift and flatbed equipment with all the wheels off the ground.

  • If it is not available, place the front wheels or the rear wheels on a jig, lift the other wheels off the ground and tow the vehicle by using the dolly (1).

  • This must be done by an authorised Kia dealer/service partner, or specialized towing businesses.

CAUTION
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  • Do not tow the vehicle forwards with the driven wheels on the ground as this may cause damage to the vehicle.

  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

  • If you tow it by the suspension binding method, it may damage the bumper and lower parts.

  • Do not tow the vehicle forward with the driven wheels on the ground. This may cause damage to the vehicle.

  • When towing the vehicle, be aware of the damages to the bumper and lower parts.

  • When towing the vehicle, the vehicle should never be towed with the driven wheels on the ground.

For 2WD Vehicles

Operation

For 2WD vehicles, if you cannot perform the loading towing, in order to prevent the driven wheels from rotating, bind the wheels, and shift to N (Neutral), and release the parking brake, tow the vehicle with the wheels with no driving system on the ground.

When towing the vehicle with wheels on the ground, shift to N (Neutral) with POWER ON or DRIVE READY, and remain in N (Neutral).

NOTE

  • If the above are not followed with the electric vehicle, may damage the vehicle driving system.

  • If you shift to N (Neutral) with POWER ON, the power for the driving (high-voltage) battery is not supplied, so that the 12V battery may be discharged.

When towing a vehicle with side airbag

Operation

The vehicle should be turned OFF before towing the vehicle. If the vehicle is leaning with the vehicle on, the side airbag may be unfolded because overturn sensor may detect the vehicle is overturned (if overturn sensor equipped).