1. System operation in the event of a traffic accident

2. Connection with the Public Safety Answering Point (PSAP)

3. Emergency services

The Pan-European eCall device automatically makes an emergency call to the Public Safety Answering Point (PSAP) to request appropriate rescue operations in the event of a car accident.

For the purpose of providing appropriate emergency services response and support, the Pan-European eCall system automatically transmits the accident data to the Public Safety Answering Point (PSAP) when a traffic accident is detected.

In this situation, the emergency call cannot be hung up by pressing the SOS button; the Pan-European eCall system remains connected until the emergency service officer receiving the call disconnects the emergency call.

In minor traffic accidents, the Pan-European eCall system may not execute an emergency call. However, an emergency call may be made manually by pressing the SOS button.