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Emergency roadside assistance

Kia's toll free Roadside Assistance hot line is staffed 24 hours a day, 365 days a year and is accessible by dialing 1-800-333-4Kia (4542).

Please note that you must provide your Vehicle Identification Number (VIN) to verify coverage at the time of your call. The VIN can be found on the dash of your vehicle on the driver’s side, on the door jamb of the driver’s door, your vehicle’s registration or proof of insurance card.

Kia utilizes a network of over 30,000 roadside assistance providers. Should you accidentally run out of fuel, require a battery jump, or need help changing a tire, a Kia Roadside Assistance Representative will dispatch someone to deliver a small quantity of gas, change a flat tire with your inflated spare, or arrange a battery jump to allow you to proceed to your destination. We have access to a network of over 10,000 locksmiths to help you should you become locked out of your Kia.

In the event that mechanical difficulty renders your vehicle undriveable due to a warranty-related concern, Kia’s Roadside Assistance Representative will arrange to transport your vehicle to the nearest Kia dealer or to an authorized Kia alternative service location.

Your vehicle must be accessible to our dispatch transport vehicle, as determined by our driver, to receive this service.

NOTICE

Roadside Assistance benefits are not available for any Kia vehicle that has ever been or should be issued a “salvage” title or similar “branded” title under any state’s law or has been declared a “total loss” or equivalent by a financial institution or insurance company.