Towing service

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Wheel dollies
If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.

Side and curtain air bag (if equipped)
If your vehicle is equipped with side and curtain air bag, set the vehicle to ACC position when the vehicle is being towed.
The side and curtain air bag may deploy when the vehicle is in ON position and the rollover sensor detects the situation as a rollover.

The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.

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Shift to N (Neutral) to tow a vehicle with the tires on the ground. For more details, refer to More Details
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If the Electronic Parking Brake (EPB) does not release normally, we recommend taking your vehicle to an authorized Kia dealer/service partner by loading the vehicle on a flatbed tow truck and have the system checked.
When flatbed is unavailable

2-wheel drive vehicle can be towed with the opposite tires on the ground (without dollies) and parking brake released.

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If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

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Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.
