If the electric vehicle needs towing

If towing is required, tow the vehicle with a flatbed equipment or dollies with all wheels off the ground.

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If you must tow the vehicle using only two wheels, lift the rear wheels off the ground and tow the vehicle.

If necessary to roll the vehicle so that it can be rolled onto a flatbed tow truck perform the following:

  • First, depress the brake pedal and release the parking brake.

  • Wait 3 minutes or more before opening the driver door and the vehicle will remain in ACC mode and in N (Neutral).

  • If the driver door is opened within the 3 minute period, the vehicle will automatically shift to P (Park), the vehicle will turn OFF and the front wheels will be remained locked.

CAUTION

Contact the fire department when towing the vehicle after a fire. when a vehicle fire occurs due to the battery, there is a risk of a second fire.

Other precautions for electric vehicle

CAUTION
  • Do not use, remodel, or install non-genuine parts. This may damage the electric power system.

  • The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the reduction gear or the AWD system.

NOTE

Putting the excessive force to the switch lever whilst shutting down the high voltage battery may severely damage the high voltage cut-off switch.

Service interlock connector

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The service interlock connector, located within the motor compartment, is a safety device that disables the high voltage of the battery. It's for vehicle inspections at a professional workshop. Kia recommends visiting an authorized Kia dealer/service partner.

To access the service interlock connector, open the hood, detach the front trunk mat cover ( ) and the 12V battery cover.

WARNING
  • Avoid contacting the service interlock connector to prevent severe injury or death from electric shock.

  • If you need to inspect or maintain the service interlock connector, have the vehicle inspected by a professional workshop. Kia recommends visiting an authorized Kia dealer/service partner.

  • Only disconnect or tamper with the service interlock connector in an emergency, as it may cause significant vehicle issues such as failure to start.