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Kia Connect

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Appendix

Kia Connect

Using safety and security services (if equipped)

Upon any emergency or accident, you can use various types of assistance.

911 Connect (if equipped)

This service provides you with immediate assistance when an accident occurs and an airbag is deployed. When this happens, an Auto Collision Notification (ACN) signal, containing your customer and location information, will be transmitted to the Kia Connect Call Center automatically.
Once the signal has been received, a response specialist establishes voice communications with you and forwards any pertinent information to Kia Connect emergency services.

Contacting the roadside assistance

When you encounter a disabled vehicle or other problems on the road, you can directly contact the Kia Connect Call Center for roadside assistance and receive the service for vehicle towing.
Press the [] button on the vehicle.
  • Depending on the network status, this feature may not work correctly.

Stolen Vehicle Recovery

When your vehicle is reported stolen, the Kia Connect Call Center can provide assistance to the police in an attempt to recover the vehicle. A stolen vehicle report will be filed with the appropriate police department.

Vehicle immobilization

This feature enables law enforcement to send a signal to the vehicle that immobilizes the engine management system, thus preventing startup. This feature is only valid when the vehicle ignition is off. If the ignition is on or the engine is running when the signal is sent to the vehicle, the signal will be saved for later immobilization.

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