Shift-lock override

If the shift lever cannot be moved from the P (Park) position into R (Reverse) position with the brake pedal depressed, continue depressing the brake, and then do the following:
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Place the ignition switch in the LOCK/OFF position.
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Apply the parking brake.
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Carefully remove the cap covering (1) the shift-lock release access hole.
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Insert a tool (e.g., flathead screwdriver) into the access hole and press down on the tool.
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Move the shift lever.
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Remove the tool from the shift-lock override access hole then install the cap.
If the shift lever does not move even after performing this procedure, have the system inspected by a professional workshop. Kia recommends to visit an authorized Kia dealer/service partner.