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Towing

Towing service

If emergency towing is necessary, have it done by authorized Kia dealer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.

CAUTION

The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.

WARNING

Side and curtain air bag

If your vehicle is equipped with side and curtain air bag, set the ENGINE START/STOP button to ACC position when the vehicle is being towed.

The side and curtain air bag may deploy when the ENGINE START/STOP button to ON position and the rollover sensor detects the situation as a rollover.

NOTICE

If the EPB does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.

Towing without wheel dollies when using a towing service

When towing your vehicle in an emergency without wheel dollies:

  1. Set the ENGINE START/STOP button to ACC position.

  2. Place the shift lever in N (Neutral).

  3. Release the parking brake.

2-wheel drive vehicle (front wheel drive)
CAUTION

Towing gear position

Failure to shift to N (Neutral) may cause internal damage to the vehicle.

CAUTION

  • If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.

  • Do not tow the vehicle backwards with the front wheels on the ground, as this may cause damage to the transmission.

    2-wheel drive vehicle (front wheeldrive)

  • Attaching straps to the chassis, suspension or other parts of the body can cause damage.

  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

  • Do not tow the vehicle with four wheels in contact with the ground if it is the vehicle equipped with AT or DCT. Otherwise, the transmission will be seriously damaged. Also, make sure not to tow the vehicle connecting it with other vehicles including camper vans.

WARNING

  • If you tow the vehicle while the front wheels are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.

  • When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.