The remote keyless entry will not operate if any of the following occurs:

• The ignition key is in the ignition switch. (if equipped)

• You exceed the operating distance limit. (about 32 ft [10 m].)

• The battery in the remote keyless entry is weak.

• Other vehicles or objects may be blocking the signal.

• The weather is extremely cold.

• The remote keyless entry is close to a radio transmitter such as a radio station or an airport which can interfere with normal operation of the transmitter.

When the remote keyless entry does not work properly, open and close the door with the ignition key. If you have a problem with the remote keyless entry, contact an authorized Kia dealer.

• If the remote keyless entry is near your mobile or smart phone, the signal from the remote keyless entry could be blocked. This is especially important when the phone is active such as making calls, receiving calls, text messaging, and/or sending/receiving emails. Avoid placing the remote keyless entry and your phone in the same pants or jacket pocket and maintain adequate distance between the two devices.