Towing service
If towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
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dollies
The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.
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Side and curtain air bag
If your vehicle is equipped with side and curtain air bag, set the ENGINE START/STOP button to ACC position when the vehicle is being towed.
The side and curtain air bag may deploy when the ENGINE START/STOP button to ON position and the rollover sensor detects the situation as a rollover.
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If a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.
If the EPB does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.