Digital Key 2 may not work if any of the following occurs:

• Smartphone battery or the vehicle battery is discharged

• NFC or Bluetooth is turned off in the smartphone settings

• A credit card overlaps the back of your smart phone, or metal or thick smartphone case is used

• Using the card key (if equipped) with other cards, or using it in a wallet or card holder

• There is electronic interference by other vehicles, objects, etc.

• There may be a communication error with Digital Key 2 NFC function if a metallic cover or communication device is attached to the smartphone. If there is a malfunction of Digital Key 2, remove the cover attached to the smartphone and try again.

The vehicle may not be controlled by the smartphone if any of the following occurs:

• Basic and necessary functions of the smartphone are operating (general call, urgent call, audio or contactless payment)

• Using wireless earphone (general call, urgent call or audio)

• When Kia Connect app function is being limited due to smartphone default settings or app launch priority policy per manufacturer

If you have a registered UWB-supported smartphone and stay within the vehicle's Bluetooth connection range for an extended period, low voltage battery drain may occur. If your smartphone or app supports the "Automatic Access" feature, please disable it before use.