Towing
Towing service
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Dollies
If towing is necessary, have it done by authorized Kia dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
Side and Curtain Air Bag
If your vehicle is equipped with side and curtain air bags, place the EV button in OFF or ACC when the vehicle is being towed.
The side and curtain air bag may deploy when the EV button is ON, and the rollover sensor detects the tow as a rollover.
The AWD vehicle should never be towed with the wheels on the ground. Always use wheel dollies or flatbed. If not, the transmission and the AWD system could be seriously damaged.
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Shift to N (Neutral) to tow a vehicle with the tires on the ground. For more details, refer to More Details.
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If the Electronic Parking Brake (EPB) does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.