Precautions
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Before performing this procedure, remove any jewelry or objects that could damage the paintwork and do not attempt to use tools or excessive force.
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Do not hit the vehicle too hard as dents may occur. You should use a force similar to knocking on your neighbor's door.
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If a power door lock ever fails to function while you are in the vehicle, try one or more of the following techniques to exit:
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Operate the door unlock feature repeatedly (both electronic and manual) while simultaneously pulling on the door handle.
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Operate the other door locks and handles, front and rear.
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Lower a front window and use the mechanical key to unlock the door from outside.
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Move to the cargo area and open the tailgate.
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Do not pull the inner door handle of driver's (or passenger's) door while the vehicle is moving.
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The doors should always be fully closed and locked while the vehicle is in motion to prevent accidental opening of the door. Locked doors will also discourage potential intruders when the vehicle stops or slows down.
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Be careful when opening doors and watch out for vehicles, motorcycles, bicycles or pedestrians approaching the vehicle in the path of the door. Opening a door when something is approaching can result in an accident to cause vehicle damage or serious injury.
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If children accidentally open the rear doors while the vehicle is in motion, they could fall out and be severely injured or killed. To prevent children from opening the rear doors from the inside, the rear door safety locks should be used whenever children are in the vehicle.
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The system does not detect every obstacle approaching the vehicle exit.
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The driver and passenger are responsible for the accident occurred while exiting the vehicle. Always check the surrounding before you exit the vehicle.
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Even if your vehicle is equipped with Rear Occupant Alert (ROA), always make sure to check the rear seat before you leave the vehicle. Rear Occupant Alert (ROA) may not operate when:
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Movement does not continue for a certain period of time or the movement is small.
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A child is not seated in a child restraint system.
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Movement is detected in areas other than the rear seats.
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The rear passenger is covered with a fabric containing metallic substance such as a blanket.
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An object in the vehicle blocks the sensor.
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The sensor is contaminated by foreign material.
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An animal at the rear seat is not large enough to be detected by the sensor or there is hardly any movement.
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Attaching objects or modifying the interior ceiling, or the interior ceiling is deformed or damaged.
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There are electronic interference around the vehicle.
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Other environmental reasons that may affect the system.
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Unattended children, the elderly or pets
An enclosed vehicle can become extremely hot, causing death or severe injury such as heatstroke to unattended children, the elderly or pets who cannot escape the vehicle. When left or trapped in a hot vehicle, make sure to stay hydrated and avoid sun exposure through the vehicle’s windshield. Furthermore, children might operate features of the vehicle that could injure them, or they could encounter other harm, possibly from someone gaining entry to the vehicle. Never leave children or animals unattended in your vehicle.
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When you leave your vehicle with the smart key, make sure to press the button on the front door handle or touch the touch sensor on the front door handle to lock the doors after close all of the doors, the hood and the trunk. If you do not press the button or touch the touch sensor firmly, the doors might not be locked so please use caution.
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If the electronic child safety lock is not operated when pushing the electronic child safety lock switch, the message is displayed and the alarm will sound.
If this occurs, have the system checked by a professional workshop. Kia recommends visiting an authorized Kia dealer/service partner.
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If you forcefully close the door or quickly pull the outside door handle, the safety device inside the outside door handle may be activated, preventing the door from opening even if you pull the outside door handle. In this case, pull the outside door handle once again, so you can open the door.
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When locking the door with a mechanical key, be aware that only the driver's door can be locked/unlocked.
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To lock all doors, operate the central lock switch inside the vehicle. Open the car door using the inner handle, then close the door and lock the driver's door with a mechanical key.
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Refer to Door locks inside the vehicle to lock from inside the vehicle.
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Be careful not to lose or scratch the door handle.
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Do not apply excessive force to the door and door handle. It may be damaged.
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The outside rearview mirror will fold or unfold if On door unlock is selected from the Settings menu in the infotainment system screen. Select:
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The doors may lock or unlock if the touch sensor of the outer door handle is recognized while washing your car or due to heavy rain.
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The doors may not lock or unlock in the following situations:
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If the touch sensor is touched with gloves on
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If the door is suddenly approached
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If the electrical power to door lock switch is not operating (ex. dead car battery) and the tailgate is closed, you will not be able to open the tailgate until power is restored.
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The second alert is activated only after the prior activation of the first alert.
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The second alert activates only when the sensor is equipped in the vehicle.
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If you do not want to use Rear Occupant Alert, press the OK button on the steering wheel when the first alert is displayed on the cluster. Doing so will deactivate the second alert one time.
Check rear seat for passengers and belongings
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If the vehicle is started remotely, inside movement detection will stop.