Resetting the power tailgate
Operation
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With the vehicle in OFF or ON position, shift to P (Park).
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Press the power tailgate open/close button inside the tailgate and the power tailgate open/close button outside the vehicle simultaneously until a chime sounds.
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Slowly close the tailgate manually.
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Press the power tailgate open/close button outside the vehicle. The power tailgate will open with a chime sound. Wait until the tailgate fully opens to complete resetting. If the tailgate stops before it is fully open, resetting cannot be completed.
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In some circumstances resetting the power tailgate operation may need to be performed. Some instances where resetting the power tailgate may be required include:
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When the 12-volt battery is recharged
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When the 12-volt battery is reinstalled after removal or replacement
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When the related fuse is reinstalled after removal or replacement
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Wait until the tailgate fully opens to complete resetting. If the tailgate stops before it is fully open, resetting cannot be completed.
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If the power tailgate does not operate properly after the above procedure, we recommend the system inspected by an authorized Kia dealer/service partner.