Manual accident reporting

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  1. Pressing the SOS button

  2. Connection with the single duty dispatch service

  3. Emergency services

Driver or passenger manually can make an emergency call in the single duty dispatch service, by pressing SOS button to call the necessary emergency services.

A call to the emergency services through the ERA-GLONASS system can be canceled by pressing the SOS button again only before the call connection.

After activation of emergency call in the manual mode (for proper emergency services and support), the ERA-GLONASS system automatically transmits the road accident data/or data on other accident to the officer of the single duty dispatch service (during emergency call) by pressing the SOS button.

In case of road accident or other accident for activation of emergency call in manual mode it is necessary:

  1. Stop a car, after which in accordance with traffic rules to ensure safety to yourself and other participants of road traffic;

  2. Press the SOS button, when pressing the button SOS registration of the device in the wireless telephonic communication networks is carried out, minimum data set about car and its location is collected in accordance with of the technical requirements of the device. After that connection with the officer of the ERA-GLONASS system is made for clearing up reasons (conditions) of the emergency call.

  3. After clearing up reasons of the emergency call, the officer of the single duty dispatch service sends minimum data set to emergency services and completes the emergency call.

If the emergency call is not carried out in accordance with the procedure, mentioned above, the emergency call will be considered as erroneous.

WARNING

Emergency power supply of the system ERA-GLONASS from the battery

  • The ERA-GLONASS system battery supplies power during 1 hour in case main power source of the vehicle is cut off due to the collision during the emergency situations.

  • The ERA-GLONASS system battery should be replaced every 4 years.

LED illumination in red (system malfunction)

If red LED illuminates in normal driving conditions, this can indicate malfunction of the ERA-GLONASS system. Please, have the ERA-GLONASS system checked at an authorized Kia dealer/service partner immediately. Otherwise correct operation of the ERA-GLONASS system device, installed in your car is not guaranteed. Owner of the car incurs liability for consequences, occurred as a result of nonobservance of conditions, mentioned above.

Arbitrary Removal or Modification

The ERA-GLONASS system calls emergency services for assistance. Thus, any arbitrary removal or changes to the ERA-GLONASS system settings may affect your driving safety. Also, it may even make an erroneous emergency call to the single duty dispatch service. Thereby, we kindly ask you not to make any changes by yourself or by the third parties in the settings of the equipment of the ERA-GLONASS system, installed in your car.