Vehicle Malfunctions or Non-operating Conditions

Vehicle malfunctions or non-operating conditions


Malfunction	Operation
If the vehicle stalls while driving	Reduce your speed and keep straight. Stop the vehicle in a safe place. Turn the hazard warning flasher on. Restart the vehicle.
If the vehicle stalls at a crossroad or crossing	Shift to N (Neutral). Push the vehicle to a safe place.
If you have a flat tire while driving	Reduce your speed slowly and keep straight. Stop the vehicle in a safe, level place away from traffic. Turn the hazard warning flasher on. Set the parking brake. Shift to P (Park). Have all passengers get out of the vehicle and move away from traffic.
If the engine does not start	When the engine does not start, first check to see how much fuel there is and whether the battery is discharged.
If engine does not turn over or turns over slowly	Set the parking brake. Shift to N (Neutral) or P (Park). Check if the battery and starter connections are clean and tight. The battery is discharged if the interior light dims or goes out when you start the vehicle.
If engine turns over normally but does not start	Check the fuel level. Add fuel if necessary. Check ignition coils and spark plug connectors. Reconnect any that may be disconnected or loose. Check the fuel line in the engine compartment. If the engine still does not start, contact a professional workshop or seek other qualified assistance. Kia recommends to call an authorized Kia dealer/service partner.
If the engine overheats	Pull off the road and stop as soon as it is safe to do so. Shift to P (Park) and set the parking brake. If the air conditioning is on, turn it off. If engine coolant is running out under the vehicle or steam is coming out from underneath the hood, stop the engine. Do not open the hood until the coolant has stopped running or the steaming has stopped. If there is no visible loss of engine coolant and no steam, leave the engine running and check to be sure the engine cooling fan is operating. If the fan is not running, turn the engine off. Check to see if the water pump drive belt is missing. If it is not missing, check to see that it is tight. If the drive belt seems to be satisfactory, check for coolant leaking from the radiator, hoses or under the vehicle. (If the air conditioning had been in use, it is normal for cold water to be draining from it when you stop). If the water pump drive belt is broken or engine coolant is leaking out, stop the engine immediately and call the nearest professional workshop for assistance. Kia recommends to call an authorized Kia dealer/service partner. If you cannot find the cause of the overheating, wait until the engine temperature has returned to normal. If coolant has been lost, carefully add coolant to the reservoir to bring the fluid level in the reservoir up to the halfway mark. Proceed with caution, keeping alert for further signs of overheating. If overheating happens again, call a professional workshop for assistance. Kia recommends to call an authorized Kia dealer/service partner.

WARNING

If the engine does not start, do not push or pull the vehicle to start it. This could result in a collision or cause other damage. In addition, push or pull starting may cause the catalytic converter to be overloaded and create a fire hazard.
While the engine is running, keep hair, hands and clothing away from moving parts, such as the fan and drive belts, to prevent injury.
Do not remove the radiator cap when the engine is hot. This may result in coolant being blown out of the opening and cause serious burns.

CAUTION

Serious loss of coolant indicates there is a leak in the cooling system and this should be checked as soon as possible by a professional workshop. Kia recommends to visit an authorized Kia dealer/service partner.
When the engine overheats from low engine coolant, suddenly adding engine coolant may cause cracks in the engine. To prevent damage, add engine coolant slowly in small quantities.