Limitations of the System
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Digital Key 2 may not work if any of the following occurs:
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Smart phone battery or the vehicle battery is discharged
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NFC or Bluetooth is turned off in the smart phone settings
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A credit card is overlapped in the back of your smart phone, or metal or thick smart phone case is used
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Using the card key (if equipped) with other cards, or using it in a wallet or card holder
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There is electronic interference by other vehicles, objects, etc.
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There may be a communication error with Digital Key 2 NFC function if the metallic cover or communication device is attached to the smart phone. If there is a malfunction of Digital Key 2, remove the cover attached to the smartphone and try again.
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The vehicle may not be controlled by the smart phone if any of the following occurs:
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Basic and necessary functions of the smart phone are operating (general call, urgent call, audio or NFC payment)
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Using wireless earphone (general call, urgent call or audio)
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When Digital Key 2 app function is being limited due to smartphone default settings or app launch priority policy per manufacturer
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