Shift lock system
For your safety, the Dual clutch transmission has a shift lock system which prevents shifting the transmission from P (Park) into R (Reverse) unless the brake pedal is depressed.
To shift the transmission from P (Park) into R (Reverse):
If the shift lever does not move even after performing this procedure, have the system checked by authorized Kia dealer.
If the brake pedal is repeatedly depressed and released with the shift lever in the P (Park) position, a chattering noise & vibration near the shift lever may be heard. This is a normal condition.

Shifting from P (Park)
Always fully depress the brake pedal before and while shifting out of the P (Park) position into another position to avoid inadvertent motion of the vehicle which could injure persons in or around the vehicle.

If the shift lever cannot be moved from the P (Park) position into R (Reverse) position with the brake pedal depressed, continue depressing the brake, and then do the following:
-
Place the ignition switch or ENGINE START/STOP button in the LOCK/OFF position.
-
Apply the parking brake.
-
Carefully remove the knob boots covering the shift-lock release access hole (1).
-
Insert a tool (e.g., flathead screwdriver) into the access hole and press down on the tool.
-
Move the shift lever.
-
Remove the tool from the shift - lock override access hole then install the knob boots.
If the shift lever does not move even after performing this procedure, have the system inspected by an authorized Kia dealer.