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Towing

Towing service

If emergency towing is necessary, have it done by authorized Kia dealer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.

  1. Dollies

CAUTION

When towing the vehicle, the vehicle should never be towed with the driven wheels on the ground.

WARNING

Side and curtain air bag

If your vehicle is equipped with side and curtain air bags, set the ENGINE START/STOP button to ACC position when the vehicle is being towed.

The side and curtain air bags may deploy when the ENGINE START/STOP button Is in the ON position and the rollover sensor detects the situation as a rollover.

NOTICE

If the EPB does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.

When flatbed is unavailable

A front wheel drive vehicle can be towed with the rear wheels on the ground (without dollies) and the parking brake released.

2WD vehicle (front wheel drive)

Shift to N (Neutral) to tow a vehicle with the wheels on the ground. For more details, refer to More Details.

CAUTION

  • Towing gear position

    Failure to shift to N (Neutral) may cause internal damage to the vehicle.

  • If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the driven wheels on the ground, use a towing dolly under the driven wheels.

  • Do not tow the vehicle backwards with the driven wheels on the ground, as this may cause damage to the transmission.

    2WD vehicle (front wheel drive)

  • Attaching straps to the chassis, suspension or other parts of the body can cause damage.

  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

  • Do not tow the vehicle with four wheels in contact with the ground if it equipped with Dual clutch transmission. The transmission will be seriously damaged. Make sure to tow only the vehicle.

WARNING

  • If you tow the vehicle while the driven wheels are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.

  • When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.

Contains Topics
Towing without wheel dollies when using a towing service