If the engine will not start
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Be sure the dial SBW is in P (Park). The vehicle starts only when the dial SBW is in P (Park).
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This vehicle does not have a regular 12V battery that needs periodic replacement. It is lithium ion polymer type integrated into the HEV high voltage battery. The vehicle has a 12V battery protection system that cuts 12V battery from vehicle draw to prevent full discharge. If vehicle will not start, first try pressing the 12V Battery Reset switch (left side of the steering wheel near the fuel door open switch) to reconnect the 12V battery, but you must start vehicle within 15 seconds of pressing the 12V Battery Reset switch. After starting the vehicle (
indicator ON), operate the vehicle safely outdoors in ready mode stopped and/or drive it for 30 minutes total to charge the
12V battery fully.
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Check the fuel level and add fuel if necessary.
If the vehicle still does not start, we recommends to call a professional workshop. Kia recommends to visit an authorized Kia dealer/service partner.

Push or pull starting the vehicle may cause the catalytic converter to overload which can lead to damage to the emission control system.