Towing service
If towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
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dollies
The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.
Side and curtain air bag
If your vehicle is equipped with side and curtain air bag, set the ENGINE START/STOP button to ACC position when the vehicle is being towed.
The side and curtain air bag may deploy when the ENGINE START/STOP button to ON position and the rollover sensor detects the situation as a rollover.
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Shift to N (Neutral) to tow a vehicle with the tires on the ground. For more details, refer to "Stay in N (Neutral) position when engine is Off" on page 5-29.
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If the EPB does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.
When flatbed is unavailable
2-wheel drive vehicle can be towed with the opposite tires on the ground (without dollies) and parking brake released before turning off the engine.
If you must tow the vehicle using only two wheels, lift the driven wheels off the ground and tow the vehicle.
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If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
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Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.
2-wheel drive vehicle (front wheel drive)
Precautions for using towing hooks for short-distance movement before towing the vehicle
Only when the vehicle is being towed with a tow truck or it needs to be moved, move the vehicle very short distance (within 10 m (32 ft)) with a speed below 5 km/ h (3 mph).
At this time, the gear must be in the N (Neutral) position and the parking brake must be released. If the transmission or parking brake cannot be operated, lift all four wheels using a dolly or tire skates before moving the vehicle.