The driver or passenger manually can make an emergency call in the Public Safety Answering Point (PSAP), by pressing SOS button to call the necessary emergency services.

A call to the emergency services through the UAE eCall system can be canceled by pressing the SOS button again in 3 seconds only before the call connection.

After activation of emergency call in the manual mode (for proper emergency services and support), the UAE eCall system automatically transmits the road accident data/or data on other accident to the officer of the Public Safety Answering Point (PSAP) (during emergency call) by pressing the SOS button.

If the driver or passenger accidentally presses the SOS button, it can be canceled by pressing the button again in 3 seconds before the connection. It can't be canceled after that.

In case of road accident or other accident for activation of emergency call in manual mode it is necessary:

1. Stop the vehicle in accordance with traffic rules to ensure safety to yourself and other participants of road traffic;

2. Press the SOS button, when pressing the button SOS registration of the device in the wireless telephonic communication networks is carried out, minimum data set about vehicle and its location is collected in accordance with of the technical requirements of the device.

   After that connection with the officer of the UAE eCall system is made for clearing up reasons (conditions) of the emergency call.

3. After clearing up reasons of the emergency call, the officer of the Public Safety Answering Point (PSAP) sends emergency services and completes the emergency call.

If the emergency call is not carried out in accordance with the procedure, mentioned above, the emergency call will be considered as erroneous.

LED illumination in red (system malfunction)

If red LED illuminates in normal driving conditions, this can indicate malfunction of the UAE eCall system. Please, have the UAE eCall system checked at an authorized Kia dealership immediately. Otherwise correct operation of the UAE eCall system device, installed in your vehicle is not guaranteed. Owner of the vehicle incurs liability for consequences, occurred as a result of nonobservance of conditions, mentioned above.

Arbitrary removal or modification

The UAE eCall system calls emergency services for assistance. Thus, any arbitrary removal or changes to the UAE eCall system settings may affect your driving safety. Also, it may even make an erroneous emergency call to the Public Safety Answering Point (PSAP). Thereby, we kindly ask you not to make any changes by yourself or by the third parties in the settings of the equipment of the UAE eCall system, installed in your vehicle.

eCall certification label

KIAPB003	KIAPB004
KIAPB005	KIAPB006

NOTE

The cellular network operators will phase out the 2G and 3G in many countries around the world. The decision to phase out 2G and/or 3G network technology was solely at the discretion of cellular network operators and therefore beyond the control of Kia.

Due to decision of the network operators to discontinue their 2G and/or 3G, the automatic/manual eCall will no longer be available in the event of an accident or a situation requiring an emergency service.