Towing without wheel dollies when using a towing service
When towing your vehicle in an emergency without wheel dollies:
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Set the ENGINE START/STOP button to ACC position.
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Place the shift lever in N (Neutral).
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Release the parking brake.

Towing gear position
Failure to shift to N (Neutral) may cause internal damage to the vehicle.
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If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the driven wheels on the ground, use a towing dolly under the front wheels.
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Do not tow the vehicle backwards with the driven wheels on the ground, as this may cause damage to the transmission.
Figure 2. 2-wheel drive vehicle (Front wheel drive)
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Attaching straps to the chassis, suspension or other parts of the body can cause damage.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
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Do not tow the vehicle with four wheels in contact with the ground if it is a vehicle equipped with AT or DCT. The transmission will be seriously damaged. Make sure not to tow the vehicle connecting it with other vehicles including camper vans.
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If you tow the vehicle while the driven wheels are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.
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When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.