Power tailgate non-opening conditions
The power tailgate will not open automatically, when the vehicle is moving more than 3km/h (2mph).
The chime will sound continuously if you drive over 3km/h (2mph) with the tailgate opened. Stop your vehicle immediately at a safe place and check if your tailgate is opened.
Do not operate the power tailgate more than 5 times continuously.
It may damage the power tailgate system. If you operate the power tailgate more than 5 times continuously, the chime will sound 3 times and the power tailgate will not operate. At this time, stop operating the tailgate and leave it for more than 1 minute.
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The power tailgate can be operated when the engine is not running. However the power tailgate operation consumes large amounts of vehicle electric power. To prevent the battery from being discharged, do not operate it excessively e.g.: more than approximately 10 times repeatedly.
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To prevent the battery from being discharged, do not leave the power tailgate in the open position for a long lime.
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Do not modify or repair any part of the power tailgate by yourself. Kia recommends to visit an authorized Kia dealer/service partner.
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When jacking up the vehicle to change a tire or repair the vehicle, do not operate the power tailgate. This could cause the power tailgate to operate improperly.
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In cold and wet climates, the power tailgate may not work properly due to freezing conditions.