When the high voltage battery does not charge, check the followings:

• Check the charging setting for the vehicle. (e.g. When scheduled charging is set, charging is not initiated immediately when the AC charger or portable charger (ICCB: In-Cable Control Box) is connected.)

• Check the operation status of AC charger, portable charger and DC charger. (Refer to Checking charging status.)

  Actual method for indicating the charging status may vary in accordance with the charger manufacturer.

• When the vehicle does not charge and a warning message appears on the cluster, check the corresponding message.

• If the vehicle is properly charged when charged with another normally working charger, contact the charger manufacturer.

• If the vehicle does not charge when charged with another normally working charger, we recommend that you contact an authorised Kia dealer/service partner for inspection.

• If charging fails and the service warning light ( ) is lit in the cluster, we recommend that you contact an authorised Kia dealer/service partner.