Towing service
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Wheel dolly
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Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dolly (1) or flatbed is recommended.
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On 2WD vehicles, it is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.
If emergency towing is necessary, we recommend having it done by an authorised Kia dealer or a commercial tow-truck service.
The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.
Towing All-Wheel Drive vehicle
Operation
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Open the tailgate, and remove the towing hook from the tool case.
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Tow the vehicle with a wheel lift and dollies or flatbed equipment with all wheels off the ground.
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Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
Towing without wheel dolly
Operation
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Set the vehicle to ACC (Accessory).
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Change the gear to N.
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Release the parking brake.
Failure to shift the gear to N (Neutral) may cause internal damage to the transmission.