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Towing

If emergency towing is necessary, have it done by authorized Kia dealer/service partner or a commercial tow-truck service.

Towing service

  1. dollies

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.

It is acceptable to tow the vehicle with the rear wheel on the ground (without dollies) and the driven wheels off the ground. If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the driven wheels on the ground, use a towing dolly under the driven wheels. When being towed by a commercial tow truck and wheel dollies are not used, the driven of the vehicle should always be lifted, not the rear.

WARNING

Side and curtain Air bag

If your vehicle is equipped with side and curtain air bag, set the ENGINE START/STOP button to ACC position when the vehicle is being towed.

The side and curtain air bag may deploy when the ENGINE START/STOP button to ON position and the rollover sensor detects the situation as a rollover.

NOTICE

If the EPB does not release normally, take your vehicle to a professional workshop by loading the vehicle on a flatbed tow truck and have the system checked. Kia recommends to visit an authorized Kia dealer/service partner.

CAUTION

Towing

  • Do not tow the vehicle backwards with the driven wheels on the ground, as this may cause damage to the transmission.

  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

WARNING
  • If you tow the vehicle while the driven wheels are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.

  • When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.