When Forward Collision-Avoidance Assist is not working properly, the warning message will appear, and the Forward Safety warning light () and the Master warning light () will appear on the cluster. Kia recommends that you visit an authorized Kia dealer/service partner.

When the front windshield where the front view camera is located, front radar cover or sensor is covered with foreign material, such as snow or rain, it can reduce the detecting performance and temporarily limit or disable Forward Collision-Avoidance Assist.

If this occurs the warning message, and the Forward Safety warning light (), and the Master warning light () will appear on the cluster.

Forward Collision-Avoidance Assist will operate properly when snow, rain or foreign material is removed.

If Forward Collision-Avoidance Assist does not operate properly after obstruction (snow, rain, or foreign material) is removed (including trailer, carrier, etc. from the rear bumper), Kia recommends that you visit an authorized Kia dealer/service partner.

Forward Collision-Avoidance Assist may not operate normally, or it may operate unexpectedly under the following circumstances:

• The detecting sensor or the surroundings are contaminated or damaged

• The temperature around the front view camera is high or low due to surrounding environment

• The camera lens is contaminated due to tinted, filmed or coated windshield, damaged glass, or sticky foreign material (sticker, bug, etc.) on the glass

• Moisture is not removed or frozen on the windshield

• Washer fluid is continuously sprayed, or the wiper is on

• Driving in heavy rain or snow, or thick fog

• The field of view of the front view camera is obstructed by sun glare

• Street light or light from a oncoming traffic is reflected on the wet road surface, such as a puddle on the road

• An object is placed on the instrument panel

• Your vehicle is being towed

• The surrounding is very bright or the surrounding is very dark, such as in a tunnel, etc.

• The brightness changes suddenly, for example when entering or exiting a tunnel

• The brightness outside is low, and the headlamps are not on or are not bright

• Only part of the vehicle, powered two-wheeler, pedestrian or cyclist is detected

• The vehicle or powered two-wheeler in front is a bus, heavy truck, truck with an unusually shaped cargo, trailer, etc.

• The vehicle or powered two-wheeler in front has no tail lights, tail lights are located unusually, etc.

• The brightness outside is low, and the tail lights are not on or are not bright

• The rear of the front vehicle is small or the vehicle does not look normal, such as when the vehicle is tilted, overturned, or the side of the vehicle is visible, etc.

• The front vehicle's ground clearance is low or high

• A vehicle, powered two-wheeler, pedestrian or cyclist suddenly cuts in front

• The bumper around the front radar is impacted, damaged, or the front radar is out of position

• The temperature around the front radar is high or low

• Driving through a tunnel or iron bridge

• Driving in vast areas where there are few vehicles or structures (for example, desert, meadow, suburb, etc.)

• Driving near areas containing metal substances, such as a construction zone, railroad, etc.

• A material is near that reflects very well on the front radar, such as a guardrail, nearby vehicle, etc.

• The cyclist in front is on a bicycle made of material that does not reflect on the front radar

• The vehicle or powered two-wheeler in front is detected late

• The vehicle or powered two-wheeler in front is suddenly blocked by an obstacle

• The vehicle or powered two-wheeler in front suddenly changes a lane or suddenly reduces speed

• The vehicle or powered two-wheeler in front is bent out of shape

• The vehicle in front is covered with snow

• You are departing or returning to the lane

• Unstable driving

• You are on a roundabout and the vehicle or powered two-wheeler in front is not detected

• You are continuously driving in a circle

• The vehicle or powered two-wheeler in front has an unusual shape

• The vehicle or powered two-wheeler in front is driving uphill or downhill

• The pedestrian or cyclist is not fully detected, for example, if the pedestrian is leaning over or is not fully walking upright

  

  The illustration above shows the image the front view camera and front radar are capable of detecting as a vehicle, powered two-wheeler, pedestrian and cyclist.

• The pedestrian or cyclist is wearing clothing or equipment that makes it difficult to detect

• The pedestrian or cyclist in front is moving very quickly

• The pedestrian or cyclist in front is short or is posing a low posture

• The pedestrian or cyclist in front has impaired mobility or moving intersected with the driving direction

• There is a group of pedestrians, cyclists or a large crowd in front

• The pedestrian or cyclist is wearing clothing that easily blends into the background, making it difficult to detect

• The pedestrian or cyclist is difficult to distinguish from the similarly shaped structure in the surroundings

• You are driving by a pedestrian, cyclist, traffic signs, structures, etc., near the intersection

• When driving in the following places

  • Driving through steam, smoke, or shadow

  • Driving through a tunnel or iron bridge

  • Driving in large areas where there are few vehicles or structures (i.e., desert, meadow, suburb, etc.)

  • Driving in a car park

  • Driving through tollgate, construction areas, partially paved roads, bumpy roads, speed bumps, etc.

  • Driving near areas containing metal substances, such as a construction zone, railroad, etc.

  • Driving on an inclined road, curved road, etc.

  • Driving through a roadside with trees or street lights

  • Driving through a narrow road where trees or grass are overgrown

  • There is interference by electromagnetic waves, such as driving in an area with strong radio waves or electrical noise

• The adverse road conditions cause excessive vehicle vibrations while driving

• Your vehicle height is low or high due to heavy loads, abnormal tire pressure, etc.