Power tailgate non-opening conditions
The power tailgate will not open automatically, when the vehicle is moving more than 3km/h (2mph).

The chime will sound continuously if you drive over 3km/h (2mph) with the tailgate opened. Stop your vehicle immediately at a safe place and check if your tailgate is opened.

Do not operate the power tailgate more than 5 times continuously.
It may damage the power tailgate system. If you operate the power tailgate more than 5 times continuously, the chime will sound 3 times and the power tailgate will not operate. At this time, stop operating the tailgate and leave it for more than 1 minute.

-
The power tailgate can be operated when the engine is not running. However the power tailgate operation consumes large amounts of vehicle electric power. To prevent the battery from being discharged, do not operate it excessively e.g.: more than approximately 10 times repeatedly.
-
To prevent the battery from being discharged, do not leave the power tailgate in the open position for a long lime.
-
Do not modify or repair any part of the power tailgate by yourself. Kia recommends to visit an authorised Kia dealer/service partner.
-
When jacking up the vehicle to change a tyre or repair the vehicle, do not operate the power tailgate. This could cause the power tailgate to operate improperly.
-
In cold and wet climates, the power tailgate may not work properly due to freezing conditions.
Automatic reversal
During power opening and closing if the power tailgate is blocked by an object or part of the body, the power tailgate will detect the resistance.
-
If the resistance is detected whilst opening the tailgate, it will stop and move in the opposite direction.
-
If the resistance is detected whilst closing the tailgate, it will stop and move in the opposite direction.
However, if the resistance is weak such as from an object that is thin or soft, or the tailgate is near the latched position, the automatic stop and reversal may not detect the resistance. If the automatic reversal feature operates continuously more than twice during opening or closing operation, the power tailgate may stop at that position. At this time, close the tailgate manually and operate the tailgate automatically again.

-
Never intentionally place any object or part of your body in the path of the power tailgate to make sure the automatic reversal operates.
-
Never operate power tailgate attached with any heavy objects (ex. bicycles). It could damage the power tailgate.