Towing
If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service.
Towing service
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Dollies
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
Side and Curtain Air Bag
If your vehicle is equipped with side and curtain air bags, place the EV button in OFF or ACC when the vehicle is being towed.
The side and curtain air bag may deploy when the EV button is ON, and the rollover sensor detects the tow as a rollover.
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Do not tow the vehicle forward with the rear wheels on the ground as this may cause damage to the vehicle.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
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The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the vehicle or the AWD system.
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If you tow the vehicle while the rear wheels are touching the ground, the vehicle motor may generate electricity, the motor components may be damaged or a fire may occur.
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When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.
When the vehicle is being towed with a tow truck or it needs to be moved, move the vehicle very short distance (within 32 ft. (10 m)) with a speed of 5 km/h (3 mph). The vehicle should be in N (Neutral) and the parking brake should be disengaged. If the parking brake and gear change operations are unavailable, move the vehicle with the rear wheels off the ground.
- Contains Topics
- Using removable towing hook