Any processing of personal data through the eCall in-vehicle system shall comply with the personal data protection rules provided for in Directives 95/46/EC (1) and 2002/58/EC (2) of the European Parliament and of the Council, and in particular, shall be based on the necessity to protect the vital interests of the individuals in accordance with Article 7(d) of Directive 95/46/EC (3).

Processing of such data is strictly limited to the purpose of handling the emergency eCall to the single emergency.

The eCall in-vehicle system may collect and process only the following data:

• Vehicle Identification Number

• Vehicle type (passenger vehicle or light commercial vehicle)

• Vehicle propulsion storage type (gasoline/diesel/CNG/LPG/electric/hydrogen)

• Vehicle last three locations and direction of travel

• Log file of the automatic activation of the system and its timestamp

• Any additional data (if applicable): Not applicable

Recipients of data processed by the eCall in-vehicle system are the relevant public safety answering points designated by the respective public authorities of the country on which territory they are located, to first receive and handle eCalls to the single emergency. Additional information (if available): Not applicable

1. Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (OJ L 281, 23.11.1995, p. 31).

2. Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications) (OJ L 201, 31.7.2002, p. 37).

3. Directive 95/46/EC is repealed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1). The Regulation applies from 25 May 2018.

The eCall in-vehicle system is designed in such a way as to ensure that the data contained in the system memory is not available outside the system before an eCall is triggered. Additional remarks (if any): Not applicable

The eCall in-vehicle system is designed in such a way as to ensure that it is not traceable and not subject to any constant tracking in its normal operation status. Additional remarks (if any): Not applicable

The eCall in-vehicle system is designed in such a way as to ensure that data in the system internal memory is automatically and continuously removed.

The vehicle location data is constantly overwritten in the internal memory of the system so as always to keep maximum of the last three up-to-date locations of the vehicle necessary for the normal functioning of the system.

The log of activity data in the eCall in-vehicle system is kept for no longer than necessary for attaining the purpose of handling the emergency eCall and in any case not beyond 13 hours from the moment an emergency eCall was initiated. Additional remarks (if any): Not applicable

The data subject (the vehicle's owner) has a right of access to data and as appropriate to request the rectification, erasure or blocking of data, concerning him or her, the processing of which does not comply with the provisions of Directive 95/46/EC. Any third parties to whom the data have been disclosed have to be notified of such rectification, erasure or blocking carried out in compliance with this Directive, unless it proves impossible or involves a disproportionate effort.

The data subject has a right to complain to the competent data protection authority if he or she considers that his or her rights have been infringed as a result of the processing of his or her personal data.

Contact service responsible for handling access requests (if any): Not applicable

Elements of the UAE eCall system, installed in passenger compartment:

1. Microphone

2. SOS button

3. LED

SOS button: the driver/passenger makes an emergency call to the single duty dispatch service by pressing the button.

LED: The green LED appears for 3 seconds when the EV button is in the POWER ON position. After that they will switch off at normal operation of the system.

1. System operation in the event of a traffic accident

   

2. Connection with the Public Safety Answering Point (PSAP)

   

3. Emergency services

   

The UAE eCall device automatically makes an emergency call to the Public Safety Answering Point (PSAP) for proper rescuing operations in event of vehicle accident.

For proper emergency services and support the UAE eCall system automatically transmits the accident data to the Public Safety Answering Point (PSAP) when a traffic accident is detected.

In this case, the emergency call cannot be hung up by pressing the SOS button and the UAE eCall system remains connected until the emergency service officer, receiving the call, disconnects the emergency call.

In minor traffic accidents the UAE eCall system may not execute an emergency call. However, an emergency call may be made manually by pressing the SOS button.

The driver or passenger manually can make an emergency call in the Public Safety Answering Point (PSAP), by pressing SOS button to call the necessary emergency services.

A call to the emergency services through the UAE eCall system can be canceled by pressing the SOS button again in 3 seconds only before the call connection.

After activation of emergency call in the manual mode (for proper emergency services and support), the UAE eCall system automatically transmits the road accident data/or data on other accident to the officer of the Public Safety Answering Point (PSAP) (during emergency call) by pressing the SOS button.

If the driver or passenger accidentally presses the SOS button, it can be canceled by pressing the button again in 3 seconds before the connection. It can't be canceled after that.

In case of road accident or other accident for activation of emergency call in manual mode it is necessary:

1. Stop the vehicle in accordance with traffic rules to ensure safety to yourself and other participants of road traffic;

2. Press the SOS button, when pressing the button SOS registration of the device in the wireless telephonic communication networks is carried out, minimum data set about vehicle and its location is collected in accordance with of the technical requirements of the device.

   After that connection with the officer of the UAE eCall system is made for clearing up reasons (conditions) of the emergency call.

3. After clearing up reasons of the emergency call, the officer of the Public Safety Answering Point (PSAP) sends emergency services and completes the emergency call.

If the emergency call is not carried out in accordance with the procedure, mentioned above, the emergency call will be considered as erroneous.