Shift-lock override

If the shift lever cannot be moved from the P (Park) position into R (Reverse) position with the brake pedal depressed, continue depressing the brake, and then do the following:
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Press the shift-lock release button.
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Press and hold the lock release button on the shift lever.
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Move the shift lever.
If the shift lever does not move even after performing this procedure, have the system inspected by a professional workshop. Kia recommends to visit an authorized Kia dealer/service partner.