LCD screen messages
Shift to P to start charging
A: Shift to P to start charging
This message is displayed if you connect the charging cable without the gear in the P (Park) position.
Shift to P (Park) before connecting the charging cable.
Low battery
A: Low battery
When the high voltage battery level reaches around 15% or less, this warning message is displayed.
The warning light on the instrument cluster (
) will turn on simultaneously. Charge the battery immediately.
Charge immediately. Power limited
A: Charge immediately. Power limited
When the high voltage battery level reaches around 5% or less, this warning message is displayed.
The warning light on the instrument cluster () and the power down indicator light (
) will turn on simultaneously.
The vehicle's power will be reduced to minimise the energy consumption of the high voltage battery. Charge the battery immediately.
Check electric vehicle system
A: Check electric vehicle system
This warning message is displayed when there is a problem with the electric vehicle control system.
Refrain from driving when the warning message is displayed.
If this occurs, park the vehicle in a safe location and we recommend that you tow your vehicle to the nearest authorised Kia dealer/service partner and have the vehicle inspected.
Power limited
A: Power limited
In the following cases, this warning message is displayed when the vehicle's power is limited for safety.
-
When the power is limited for the safety of the high-powered parts of an electric vehicle. The power is limited for the following reasons. (Unless both Service Warning Light and Power Down Indicator Light illuminate at the same time, it is not a failure.)
-
The high voltage battery level is too low, or the voltage is decreasing
-
The temperature of the high voltage battery is too high or too low.
-
The temperature of the motor is high.
Do not accelerate or start the vehicle suddenly when this warning message is displayed. Charge the battery immediately when the high voltage battery level is not enough.
When the power is limited for the safety of the high-powered parts of an electric vehicle, the power down indicator light appears. Your vehicle may not be driven, or may roll back on a slope with the indicator light ON.
Power limited due to low EV battery temperature. Charge battery
A: Power limited due to low EV battery temperature. Charge battery
The warning message is displayed to protect the electric vehicle system when you turn off the vehicle whilst outside the temperature is low. If the high voltage battery charging level is low and parked outside at a temperature for a long time, vehicle power could be limited. Charging the battery before driving increases the battery temperature, and helps increase power.
-
If this warning message is still displayed even when the ambient temperature is sufficiently high, have the vehicle inspected by an authorised Kia dealer/service partner.
-
When the battery temperature is extremely low in winter, the battery temperature optimisation is conducted for normal driving conditions.
The optimisation time may vary depending on the battery temperature and charging conditions.
-
If the high voltage battery level and temperature are too low, the power may be limited. When the warning message is displayed, please charge the vehicle immediately.
A: Charge immediately. Power limited
A: Power limited. Low battery temperature
Battery conditioning activated. Park safely. This may take up to 30 min/Battery conditioning complete. Ready to drive.
A: Battery conditioning activated. Park safely. This may take up to 30 min.
A: Battery conditioning complete. Ready to drive.
When the battery temperature and the high voltage battery level are too low, this warning message is displayed. If you can charge the vehicle immediately, please drive after charging enough.
If you can't, please drive after waiting for the battery temperature optimisation to finish.
Battery overheated! Stop safely and leave the vehicle
A: Battery overheated! Stop safely and leave the vehicle
This warning message is displayed to protect the battery and electric vehicle system when the high voltage battery temperature is too high.
Turn off the EV button and stop the vehicle to decrease the battery temperature.
If this warning is still displayed even after the POWER button has been turned off for a sufficient time, refrain from driving and have the vehicle inspected by an authorised Kia dealer/service partner.
Stop safely and check power supply
A: Stop safely and check power supply
This warning message is displayed when a failure occurs in the 12 V power supply system.
If this occurs, park the vehicle in a safe location. We recommend that you tow your vehicle to the nearest authorised Kia dealer/service partner and have the vehicle inspected.
Unplug vehicle to start
A: Unplug vehicle to start
This message is displayed when you start the vehicle, without unplugging the charging cable, and will not shift out of park. Unplug the charging cable, and then turn on the vehicle.
Charging door open
A: Charging door open
This message is displayed when the vehicle is driven with the charging door opened. Close the charging door and then start driving.
Remaining Time
A: Remaining Time
* The remaining charging time in the LCD image may differ from actual charging time.
This message is displayed to notify the remaining time to charge the battery, the selected target battery charge level, and the charge voltage level.
Charging interrupted. Check the charger
A: Charging interrupted. Check the charger
This warning message is displayed when charging is stopped for the reasons below:
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There is a problem with the external AC charger or DC charger.
-
The external AC charger stopped charging
-
The charging cable is damaged.
If this occurs, check for any problem with the external AC or DC charger and charging cable.
If the same problem occurs when charging the vehicle with a well-functioning external charger or genuine Kia portable charger, have your vehicle inspected by an authorised Kia dealer/service partner.
Charging interrupted. Please check the cable connection
A: Charging interrupted. Please check the cable connection
This warning message is displayed for the reasons below:
-
The charging connector is not correctly connected to the charging inlet.
-
The button for charging connector lock release is pressed.
If this occurs, separate the charging connector and connect it again.
Check for any problem (external damage, foreign substances, etc.) with the charging connector and charging inlet.
If the same problem occurs when charging the vehicle with a replaced charging cable or genuine Kia portable charger, we recommend that you have your vehicle inspected by an authorised Kia dealer/service partner.
Check regenerative brakes
A: Check regenerative brakes
This warning message is displayed when the regenerative brake system does not work properly.
In this case, we recommend that you visit an authorised Kia dealer/service partner.
Check virtual engine sound system
A: Check virtual engine sound system
This message is displayed when there is a problem with the Virtual Engine Sound System (VESS).
In this case, we recommend that you visit an authorised Kia dealer/service partner.
Check Active Air Flap system
A: Check Active Air Flap system
This warning message is displayed in the following situations:
-
There is a malfunction with the actuator flap
-
There is a malfunction with the actuator air flap controller
-
The air flap does not open
When all of the above conditions are fixed, the warning will disappear.
Refill coolant
A: Refill coolant
This message is displayed when the coolant is low. If the warning message is displayed, stop driving and check the amount of coolant. Driving with low coolant for a prolonged period of time can cause serious problems with the vehicle's electrical equipment and make normal driving impossible.