Power tailgate (if equipped)
Operating the power tailgate
Operation
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Press the power tailgate open/close button inside the vehicle or with the smart key for 1 second. The power tailgate opens with a warning sound.
Press and hold the power tailgate open/close button inside the vehicle or with the smart key to close the tailgate.
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Whilst the tailgate is opening, press the power tailgate open/close button again to stop tailgate operation.
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If you release the power tailgate open/close button whilst the tailgate is closing, or the smart key is not within operation range (approximately 10 m (33 ft.)) from the vehicle, power tailgate operation will stop with a warning sound for 5 seconds.
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The tailgate will open or close with a warning sound when the power tailgate open/close button outside the vehicle.
If the vehicle is locked, press the power tailgate open/close button outside the vehicle with the smart key in your possession.
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Press the power tailgate open/close button inside the tailgate. The tailgate opens or closes with a warning sound.
Operating condition(s)
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When the gear is in P (Park) with the vehicle in ON position
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When the vehicle is in OFF position
Non-operating condition(s)
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The vehicle speed is above 3 km/h (1.8 mph)
Automatic reverse
If the power tailgate senses any obstacle, the tailgate will stop or will fully open.
Operating condition(s)
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If the power tailgate senses any obstacles
Non-operating condition(s)
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If the detected resistance is below a certain level
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If the tailgate is almost fully closed near the latched position
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If a strong impact is applied with no obstructions placed
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Never leave children or animals unattended in your vehicle. Children may operate the power tailgate. Doing so can result in injury to themselves or others and can damage the vehicle.
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Make sure that there are no people or objects in the path of the power tailgate or smart tailgate prior to use. Serious injury, damage to the vehicle or damage to surrounding objects (for example, walls, ceilings, vehicles, etc.) may result if contact with the tailgate occurs.
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A: 70 cm (28 inches)
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B: 70 cm (28 inches)
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A tailgate covered with snow or equipped with heavy objects (e.g. bike racks, ladders) may not be opened; with the tailgate open, it may be accidentally closed, causing injuries to anyone around the vehicle.
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Do not open the tailgate if the tailgate is covered with snow or equipped with heavy objects.
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Make sure to remove snow and heavy objects before opening the tailgate.
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Never intentionally place any object or part of your body in the path of the power tailgate to make sure the automatic reverse feature operates. Serious injury, or damage to the vehicle or object may occur.
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Do not close or open the tailgate manually. This may cause damage to the power tailgate. If it is necessary to close or open the tailgate manually when the battery is discharged or disconnected, do not apply excessive force.
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Do not operate the power tailgate more than 10 times continuously when the vehicle is not running. Use the power tailgate with the vehicle running when the power tailgate is used repeatedly to prevent battery discharge.
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Do not leave the power tailgate open for a long period of time. This may drain the battery.
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Do not apply excessive force when the power tailgate is operating. Doing so could result in vehicle damage.
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Do not grab or hold on to the tailgate support struts at any time. Damage to the tailgate support struts could result. Deformation of the tailgate support struts may cause vehicle damage and personal injury may occur.
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Do not modify or repair any part of the power tailgate by yourself. This must be done by an authorised Kia dealer/service partner.
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Do not operate the power tailgate under the following conditions. The power tailgate may not operate properly.
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One side of the vehicle is lifted to inspect the vehicle or change a tyre
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Parking on an uneven road such as a slope, etc.
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Close the tailgate completely and lock all doors and tailgate using the central door lock button before using an automatic car wash.
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Do not spray high pressure water directly on the power tailgate outside open/close button. The tailgate may open unintentionally.
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If the tailgate is not fully closed and vehicle speed is at or above 3 km/h (1.8 mph), a warning will sound 10 times. Immediately park the vehicle at a safe place, close the tailgate, and check that the tailgate open warning on the instrument cluster is turned off.
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In cold and wet climates, the outside power tailgate open/close button may not work properly due to freezing conditions. If this occurs, remove the ice before using the outside power tailgate open/close button or use the power tailgate open/close button on the smart key or the instrument panel.
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Operating the power tailgate more than 5 times continuously could cause damage to the operating motor. If this occurs, the power tailgate will not operate to prevent the motor from overheating. If any of the power tailgate buttons are pressed to try to open the tailgate, the chime will sound 3 times, but the tailgate will remain closed. Allow the power tailgate system to cool for about 1 minute before operating the system again.
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The power tailgate may stop operating if the automatic reverse feature operates more than two times whilst attempting to open or close the tailgate. If this occurs, carefully open or close the tailgate manually, and then after 30 seconds try to operate the power tailgate automatically again.
Setting the power tailgate
Power tailgate opening speed
You can adjust the power tailgate opening speed. Select the desired opening speed (Fast/Normal) (Default setting is Fast).
Operation
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Instrument cluster (if equipped)
Select Settings → Door → Power Tailgate Opening Speed → Fast/Slow.
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Infotainment system (if equipped)
Select Setup → Vehicle settings → Door → Power Tailgate speed → Fast/Normal.
Power tailgate opening height
You can adjust the power tailgate opening height. Select the desired opening height (Full Open/Level 3/Level 2/Level 1/User Height Setting).
Operation
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Instrument cluster (if equipped)
Select Settings → Door → Power Tailgate Opening Height → Full Open/Level 3/Level 2/Level 1/User Height Setting.
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Infotainment system (if equipped)
Select Setup → Vehicle settings → Door → Power Tailgate opening height → Fully Open/Level 3/Level 2/Level 1/User defined.
User height setting
Operation
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Position the tailgate manually to the height you prefer.
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Press the power tailgate open/close button located inside the tailgate for more than approximately 3 seconds.
If User defined is selected for the power tailgate opening height, the power tailgate will automatically open to the height manually set by you.
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The infotainment system may change after software updates. For more information, refer to the manual provided in the infotainment system and the quick reference guide.
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To use each feature, you must select the opening speed or opening height from the settings menu. Deselect the settings when you do not want to use the feature.
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If the power tailgate opening height has not been manually set, the power tailgate will fully open when 'User Height Setting' from the infotainment system is selected.
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If one of the height setting (Fully Open/Level 3/Level 2/Level 1/User defined) is selected from the settings menu in the infotainment system, and then 'User Height Setting' is selected, the tailgate will open to the height manually set by you.
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The power tailgate opening speed and opening height settings change according to the linked User Profile. If the User Profile is changed, power tailgate opening speed and opening height settings will change accordingly.
Resetting the power tailgate
Operation
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With the vehicle in OFF or ON position, shift to P (Park).
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Press the power tailgate open/close button inside the tailgate and the power tailgate open/close button outside the vehicle simultaneously until a chime sounds.
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Slowly close the tailgate manually.
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Press the power tailgate open/close button outside the vehicle. The power tailgate will open with a chime sound.
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In some circumstances resetting the power tailgate operation may need to be performed. Some instances where resetting the power tailgate may be required include:
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When the 12-volt battery is recharged
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When the 12-volt battery is reinstalled after removal or replacement
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When the related fuse is reinstalled after removal or replacement
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Wait until the tailgate fully opens to complete resetting. If the tailgate stops before it is fully open, resetting cannot be complete.
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If the power tailgate does not operate properly after the above procedure, we recommend the system inspected by an authorised Kia dealer/service partner.
Emergency tailgate safety release
Operation
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Insert a long, flat object into the opening at the bottom of the tailgate.
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Slide the latch in the direction of the arrow to unlock the tailgate.
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Push the tailgate to open.
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For emergencies, be fully aware of the location of the emergency tailgate safety release latch in the vehicle and how to open the tailgate if you are accidentally locked in the luggage compartment.
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No one, including animals, should be allowed to occupy the luggage compartment of the vehicle at any time. The luggage compartment is a very dangerous location in the event of an accident.
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Use the release latch for emergencies only. Use extreme caution, especially whilst the vehicle is in motion.
Opening the smart tailgate (if equipped)
Operation
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Select Door → Smart tailgate from the Settings menu.
The infotainment system may change after software updates. For more information, refer to the manual provided in the infotainment system and the quick reference guide.
Operating condition(s)
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After 15 seconds when all doors are closed and locked.
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Positioned in the detecting area for more than 3 seconds.
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Disconnecting the charging connector
Non-operating condition(s)
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The smart key is detected less than 15 seconds after the doors are closed and locked and is continuously detected.
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The smart key is detected less than 15 seconds after the doors are closed and locked and 1.5 m from the front door handles (for vehicles equipped with Welcome Light).
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A door is not locked or closed.
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The smart key is in the vehicle.
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The vehicle is on charge
Limitation(s)
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Smart key is not detected within 50–100 cm (28–40 inches) radius behind the vehicle
Detect and Alert
Operation
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The hazard warning lights will flash.
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The alarm will sound when the smart key is detected.
Automatic opening
Operation
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The tailgate will open.
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The hazard warning lights will flash.
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The alarm will sound 6 times.
Deactivating smart tailgate with smart key
Operation
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Press any of the following smart key buttons during "Detect and Alert" stage to deactivate the function.
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Door lock button
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Door unlock button
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Tailgate open/close button
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If you press the door unlock button, the Smart Tailgate with Auto Open function will be deactivated temporarily. But, if you do not open any door for 30 seconds, the Smart Tailgate with Auto Open function will be activated again.
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If you press the door lock button or tailgate open button when the Smart Tailgate with Auto Open function is not in the Detect and Alert stage, the Smart Tailgate with Auto Open function will not be deactivated.
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In case you have deactivated the Smart Tailgate with Auto Open function by pressing the smart key button and opened a door, the Smart Tailgate with Auto Open function can be activated again by closing and locking all doors.
Non-operating condition(s)
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The smart key is close to a radio transmitter such as a radio station or an airport, which can interfere with the normal operation of the smart key.
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The smart key is near a mobile two-way radio system or a cell phone.
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Another vehicle's smart key is being operated close to your vehicle.
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The detecting range may decrease or increase when:
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One side of the vehicle is raised to replace a tyre or to inspect the vehicle.
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The vehicle is parked at a slant on a slope, an unpaved road, etc.
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Make sure you close the tailgate before driving your vehicle.
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Make sure there are no people or objects around the tailgate before opening or closing the tailgate.
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Make sure objects in the tailgate do not come out when opening the tailgate on a slope. It may cause serious injury.
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Make sure to deactivate the Smart Tailgate with Auto Open when washing your vehicle. Otherwise, the tailgate may open inadvertently.
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The key should be kept out of reach of children. Children may inadvertently open the Smart Tailgate with Auto Open whilst playing around the rear area of the vehicle.
Do not approach the detecting area if you do not want the tailgate to open. If you have unintentionally entered the detecting area and the hazard warning lights and chime starts to operate, leave the detecting area with the smart key. The tailgate will stay closed.