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Remote Smart Parking Assist malfunction and limitations

Remote Smart Parking Assist malfunction

Remote Smart Parking Assist check

A: Check Parking Assist

  1. Visit a nearby service centre.

When Remote Smart Parking Assist is not working properly, the warning message will appear on the infotainment system screen. If the message appears, stop using Remote Smart Parking Assist, and we recommend that you have your vehicle inspected by an authorised Kia dealer/service partner.

Remote Smart Parking Assist cancelled

A: Parking Assist cancelled.

  1. Please refer to owner's manual.

When Remote Parking Assist is operating, the function can be cancelled, and the warning message may appear regardless of the parking order. Other messages may appear depending on the situations. Follow the instructions provided on the infotainment system screen whilst parking your vehicle with Remote Parking Assist. Always look around and pay attention when using Remote Smart Parking Assist.

Remote Smart Parking Assist standby

A: Parking Assist conditions not met

  1. Please refer to owner's manual.

When the message appears, when Parking/View () button has been pressed and held, Remote Smart Parking Assist is in standby. After a whilst, press and hold the Parking/View () button again to see if Remote Smart Parking Assist works.

The message appears even when the smart key's battery is low. Check the smart key battery level.

Limitations of Remote Smart Parking Assist

In the following circumstances, Remote Smart Parking Assist performance to park or exit the vehicle may be limited, there may be a risk of collision, or Remote Smart Parking Assist may turn off. Park or exit the vehicle manually if necessary.

  • When accessories are attached to the steering wheel or steering system components have been modified

  • The vehicle is installed with a snow chain, spare tyre or different size wheel

  • Braking system components, such as brake discs and calipers, are modified

  • Tyre pressure is lower or higher than the normal tyre pressure

  • Your vehicle is loaded with cargo longer or wider than your vehicle or a trailer is connected to your vehicle

  • If the wheel alignment is misaligned or the suspension components have been modified.

  • Your vehicle is leaned severely to one side

  • Your vehicle is equipped with a trailer hitch

  • The licence plate is installed differently from the original location

  • There is a person, animal or object above or below the ultrasonic sensor when Remote Smart Parking Assist is activated

  • There is a person, animal or object above or below the ultrasonic sensor when Remote Smart Parking Assist is activated

  • There is a circular pillar or narrow pillar, or a pillar surrounded by objects such as fire extinguishers, etc., near the parking space

  • The road surface is bumpy (kerb stone, speed bump, etc.)

  • The road is slippery

  • The parking space is near a vehicle with higher ground clearance or big, such as a truck

  • The parking space is inclined

  • The road surface of parking space with lines is wet due to snow, puddles, or there is a road marker inside the parking space

  • There is heavy wind

  • Operating Remote Smart Parking Assist on uneven roads, gravel roads, bushes, etc.

  • The performance of the ultrasonic sensor is affected by extremely hot or cold weather

  • The ultrasonic sensor is covered with snow or water

  • An object that generates ultrasonic waves is nearby

  • A wireless device with a transmission function operates near the ultrasonic sensors

  • Your vehicle is affected by another vehicle's Parking Distance Warning

  • The sensor is mounted or positioned incorrectly by an impact to the bumper

  • The ultrasonic sensor cannot detect the following objects when:

    • Sharp or slim objects, such as ropes, chains, or small poles

    • Objects smaller than 100 cm (40 in) in length and narrower than 14 cm (6 in) in diameter

    • Objects which tend to absorb sensor frequency, such as clothes, spongy material, or snow

    • A narrow object such as a corner of a square pillar

    • Person, animal, or object near the ultrasonic sensor

Remote Smart Parking Assist may not operate properly under the following circumstances:

  • Parking on and inclined road

    Park manually when parking on inclines.

  • Parking on uneven road

    Remote Smart Parking Assist may cancel when the vehicle slips, or the vehicle cannot move due to road conditions such as pebbles or fragmented stones.

  • Parking behind a truck

    Do not use Remote Smart Parking Assist around vehicles with higher ground clearance, such as a bus and truck. It may lead to an accident.

  • Parking near a pillar

    Remote Smart Parking Assist performance may reduce or collision with an obstacle may occur when there is a narrow object, circular pillar, square pillar, or a pillar surrounded by objects such as a fire extinguisher, etc., near the parking space. The driver should park the vehicle manually.

  • Parking in a parking space with a vehicle on one side only

    If Remote Smart Parking Assist is used, when parking in a parking space with a vehicle only on one side, your vehicle may cross the parking line to avoid the parked vehicle.

  • Parking diagonal

    Remote Smart Parking Assist does not provide diagonal parking. Even if your vehicle was able to enter the parking space, do not use Remote Smart Parking Assist because the function cannot operate properly.

  • Parking in snow

    Snow may interfere with sensor operation, or Remote Smart Parking Assist may cancel if the road is slippery whilst parking.

WARNING
  • The driver is responsible for safe parking and exiting when using Remote Smart Parking Assist.

  • When using Remote Smart Parking Assist, stay out of the way in the direction the vehicle moves for your safety.

  • Always check your surroundings when using Remote Smart Parking Assist. You may collide with pedestrians, animals, or objects if they are near the sensor or are in the sensor's blind spot area.

  • A collision may occur if a pedestrian, animal, or object suddenly appears whilst Remote Smart Parking Assist is operating.

  • Do not use Remote Smart Parking Assist when under the influence of alcohol.

  • Do not let children or other people to use the smart key.

  • If Remote Smart Parking Assist is used continuously for a long period, it may adversely affect Remote Smart Parking Assist performance.

  • Remote Smart Parking Assist may not operate properly if the vehicle needs wheel alignment adjustment such as when the vehicle tilts to one side. We recommend that you have your vehicle inspected by an authorised Kia dealer/service partner.

  • Noise may be heard when braking occurs by Remote Smart Parking Assist or when the brake pedal is depressed by the driver.

  • Remote Smart Parking Assist may suddenly apply the brake to avoid collision.

  • Use Remote Smart Parking Assist only in a parking space that is large enough for the vehicle to move safely.

NOTICE
  • If the 3rd stage warning (continuous beep) of the Forward/Reverse Parking Distance Warning sounds whilst Remote Smart Parking Assist is operating, it means the obstacle detected is close to your vehicle. At this time, Remote Smart Parking Assist will temporarily stop operating. Make sure there are no pedestrians, animals, or objects around your vehicle.

  • Depending on brake operation, the stop lights may come on whilst the vehicle is moving.

  • If the vehicle is remotely started that has been parked in cold weather for a long time, the operation of Remote Smart Parking function may be delayed or cancelled depending on vehicle condition.