Smart Phone Set Up

In order to use Digital Key 2 (Smart phone) function, install the Kia Connect app on your smart phone and register your information and subscribe the service.

For more details, access the web manual using the QR code in the infotainment system quick reference guide.

Smart Phone Registration

1. Smartphone key

2. My Smartphone key

3. Save

1. Turn the vehicle on with the Smart key and make sure to keep the smart key inside the vehicle during digital key registration.

1. After pressing Digital Key Settings → Register on Kia Access app, place the backside of the smart phone on the in-vehicle authentication pad.

   

   A: Charging pad

   • As long as the device is supported from additional vehicle services, the Digital Key can be registered wirelessly.

2. Select Save menu on the instrument cluster or on the infotainment system screen. The saving process will begin automatically.

3. When the digital key (smart phone) is saved, a message will appear on the instrument cluster or the infotainment system screen.

4. Remove the smart phone from the pad and complete the saving process under the guidance of the smart phone screen.

NOTICE

• The infotainment system may change after software updates. For more information, refer to the user's manual provided in the infotainment system and the quick reference guide.

• Vehicle

  When there is a digital key (smart phone) already saved in the vehicle, Delete All will be displayed on the Smartphone Key menu screen of the infotainment system and Delete will be displayed on the My Smartphone Key screen. If you want to save a digital key again, More Details.

• Smart Phone

  The digital key cannot be saved again whilst the vehicle’s digital key is saved in the owner's smart phone. Save the digital key after deleting the digital key from the Kia Access App.

• During the digital key 2 saving process, the process will cancel when:

  • The smart phone is removed from the in-vehicle authentication pad (wireless charging pad)

  • Changing the infotainment system or instrument cluster screen

  • The vehicle is turned off

  • The gear is shifted

  • There is no smart key (saving process will not begin)

• As the in-vehicle authentication pad may not work smoothly depending on the internal structure of the smartphones, the digital key may not be registered. In this case, register the procedure by moving the smartphone to the left or right of the in-vehicle authentication pad (wireless charging pad).

• UWB (Ultra Wide Band) means ultra-wideband wireless communication technology. NFC (Near Field Communication) means short-range wireless communication.

Smart Phone Touch Control

The driver can lock and unlock the door by touching the smart phone on the door handle without activating the Kia Access App. Also, the vehicle can be started by placing the smart phone on the in-vehicle authentication pad (wireless charging pad).

A: Door handle authentication pad

B: NFC antenna on the back of the smartphone (The antenna position differs depending on models.)

You can check the location of the NFC antenna on your Samsung smartphone in the Settings app → Connections → NFC and contactless payments. The Apple iPhone's NFC antenna is located at the top of the back of the device, and the Apple Watch's NFC antenna is located in the centre of the screen. Make sure that the location of the smartphone's NFC antenna touches the in-vehicle authentication pad (wireless charging pad). However, as the location of the smartphone's NFC antenna may be different by smartphone model, contact the smartphone manufacturer for more details.

Locking/Unlocking the doors

• If the driver touches the smart phone NFC antenna to the driver's or passenger's door handle authentication pad for more than 2 seconds, the door will lock or unlock.

• After unlocking the doors, the doors will automatically re-lock after 30 seconds unless a door is opened.

• If the smart phone digital key does not operate, move the smart phone more than 4 inches (0.1 m) from the door handle authentication pad and try it again.

For smartphones with UWB support:

• To lock or unlock the doors, carry your smartphone and touch the door handle lock/unlock sensor (carved area) on the outside door handle.

• If Approach Unlock is enabled, the doors will be automatically unlocked when you approach the front seat’s outside door handle with your smartphone.

WARNING

• When you carry the smartphone supported by UWB and stay near the vehicle for about a few minutes, the door may not unlock automatically.

• If you put the smartphone in a back pocket or bag, it may be blocked by the body part, which limits the Bluetooth connection and cause operation delay when locking/unlocking doors or starting the vehicle.

• If a tinting film containing metal components is applied, the digital key may not function properly.

NOTICE

Note that the door will unlock and a beep sounds when using the Digital Key 2 if any of the following occur:

• When the Smart Key is in the vehicle

• The ENGINE START/STOP button is in ACC or ON position

• Attempting to lock the door when more than one door, or bonnet, liftgate is opened

• If a tinting film containing metal substances is applied to the digital key, it may not function properly.

Starting the vehicle

After placing your registered smart phone on the in-vehicle authentication pad (wireless charging pad), depress the brake pedal and start the vehicle.

• Once the vehicle is started, you can remove the smart phone from the pad.

For smartphones with UWB support:

• Carry the smartphone inside the vehicle, press the brake pedal, and then press the start button to start the vehicle.

• To start the vehicle remotely, use an app provided by the smartphone manufacturer to lock the vehicle using the door lock button, and then press the remote start button within 4 seconds. The vehicle will start, and the hazard warning light will flash

• To turn off the vehicle, press the remote start button again.

WARNING

The vehicle can be started when the registered smart phone is placed on the in-vehicle authentication pad (wireless charging pad). Therefore, do not leave unsupervised children or people who are not aware of the system since it can result in serious injury or death. In addition, always have the registered smart phone with you to prevent vehicle theft when leaving the vehicle.

NOTICE

The operation time of Digital Key 2 for shared user may extend during first time use.

Approach your Digital Key 2 (smartphone) on the authentication pad located in the outside door handle until the vehicle door lock/unlock function operates.

If the inner authentication pad is used for the first time, 1st vehicle start function may not operate.

How to register Digital Key 2 (Card Key)

To use the card key as a digital key 2, register the card key in your vehicle system in accordance with the following procedures.

1. Get in the vehicle with two smart keys.

   1) In-vehicle authentication pad (wireless charging pad)

2. Check if Use menu is activated.

   With the vehicle on, touch Setup → Vehicle → Digital Keys → NFC Card key → Use on the infotainment system.

   

   1. Digital Keys

   2. NFC Card key

   3. Use

   4. Save

3. With the vehicle on, place the card key on the in-vehicle authentication pad and press the Save menu on the infotainment system screen. The saving process will begin automatically.

   

   A: Charging pad

4. When the digital key (card key) is saved, a message will appear on the infotainment system screen.

NOTICE

• The infotainment system may change after software updates. For more information, refer to the user's manual provided in the infotainment system and the quick reference guide.

• When there is a digital key (card key) already saved in the vehicle, the Save menu is disabled. If you want to save a digital key again, refer to More Details and follow the deleting procedure first before saving a digital key.

• To register the digital key (card key), the two smart keys must be in the vehicle.

• The registered digital key (card key) cannot be used for another vehicle.

How to use the Digital Key 2 (Card key)

Card key touch control

The driver can lock and unlock the door by touching the card key on the door handle. Also, the vehicle can be started by placing the card key on the in-vehicle authentication pad (wireless charging pad).

A: Door handle authentication pad

B: Card key NFC antenna

Locking/Unlocking the doors

• If the driver touches the NFC antenna of the registered card key 2 on the driver's or passenger's door handle authentication pad (1) for more than 2 seconds, the door will lock or unlock.

• After locking the door, make sure to check its locked state. After unlocking the doors, the doors will automatically re-lock after 30 seconds unless a door is opened.

• It works only if the centre of the NFC card key is accurately touched to the NFC authentication area of the vehicle door handle.

NOTICE

When approaching smartphone NFC antenna to the centre of the outside door handle authentication pad, the doors will not lock with a beep sound in following conditions:

• When the Smart Key is in the vehicle

• When the ENGINE START/STOP button is in ACC or ON position

• When one or more doors, bonnets or liftgates are open

Starting the vehicle

After placing your registered card key 2 on the in-vehicle authentication pad (wireless charger pad), depress the brake pedal and press the ENGINE START/STOP button to start the vehicle.

• Once the vehicle is started, you can remove the card key from the pad.

WARNING

The vehicle can be started when the registered card key is placed on the in-vehicle authentication pad (wireless charging pad). Therefore, do not leave unsupervised children or people who are not aware of the system since it can result in serious injury or death. In addition, always have the registered card key with you to prevent vehicle theft when leaving the vehicle.

CAUTION

• The digital key (card key) may not work under the following conditions:

  • When the digital key (card key) is not touching the centre of the door handle authentication pad or in-vehicle authentication pad (wireless charging pad) correctly.

  • When the digital key (card key) is used overlapped with NFC-enabled cards such as credit card or smart phone.

  • If the digital key (card key) does not work, move the card key approximately 4 inches (10 cm) away from the authentication pad and then touch it again.

• The digital key (card key) can be damaged by impacts. If the digital key (card key) is damaged, replace the digital key (card key) with a new one and register it again.

• The card key is a general consumable item that is not included in the warranty repair items, so if it is damaged or lost due to customer carelessness, A/S is not available.

• Long-time exposure to high temperature may cause the card key to malfunction. Be careful not to expose the key to direct sunlight or high temperature.

• If the digital key (card key) is left on the in-vehicle authentication pad (wireless charging pad) whilst driving, it may cause malfunction of the digital key (card key). After starting the vehicle, make sure to separate the digital key (card key) from the in-vehicle authentication pad (wireless charging pad).

• If the digital key (card key) is placed between the in-vehicle authentication pad (wireless charging pad) and the smartphone and the smartphone is wirelessly charged, it may cause the digital key (card key) to malfunction. For example, it occurs when charging the smartphone whilst the digital key (card key) is attached to the back of the smartphone case. Make sure to charge the digital key (card key) after removing it from the smartphone.

How to delete Digital Key 2 (Card key)

1. Turn the vehicle on with the smart key and make sure to keep the smart key inside the vehicle during the digital key (card key) deleting process.

2. With the vehicle on, place the card key on the in-vehicle authentication pad. With the vehicle on, touch Setup→ Vehicle → Digital key → NFC card key → Delete on the infotainment system.

   The Delete menu will be disabled if there is no digital key (card key) saved.

   

   1. Digital key

   2. NFC card Key

   3. Use

   4. Delete

3. When the digital key (card key) is deleted, a message will appear on the infotainment screen or cluster.

NOTICE

The infotainment system may change after software updates. For more information, refer to the user's manual provided in the infotainment system and the quick reference guide.

Linking / Unlinking profile

How to unlink user profile

1. Select Setup → User Profile → Profile Setting → Link Digital Key (Smartphone) on the infotainment system. Unlink digital key in the User Profile settings. Unlink digital key in the User Profile settings. Unlinking is possible only when user profile is linked.

2. When unlinking is complete, the message 'Digital key is unlinked.' will appear on the infotainment system screen.

NOTICE

• Use profile cannot be linked to both Driver 1 and Driver 2 that are connected to a single smart phone. Personalization will operate with the recently linked user profile, and the previously linked user profile will be automatically cancelled.

• User profile can be linked when Digital Key is registered on the smart phone and the vehicle. The smart phone with another vehicle's digital key cannot be linked.

• NFC card key cannot be linked with personalized profile.

• If you remove the smart phone from the in-vehicle authentication pad (wireless charging pad) before completing the user profile link, the linking process will not be completed normally.

• Once the user profile linked Digital Key in the smart phone is deleted, Digital Key 2 should be re-registered and personalized by linking the user profile again.

• The infotainment system may change after software updates. For more information, refer to the user's manual provided in the infotainment system and the quick reference guide.

Vehicle personalization operation

The personalization function linked with Digital Key 2 works under the following conditions:

• Touch the driver's door handle with the profile linked smart phone to lock or unlock the doors (Personalization does not operate when locking or unlocking the front passenger door.).

• The personalization function using the digital key can be operated after linking the digital key in the infotainment system profile menu.

• The personalization function works only when the vehicle is OFF or when the vehicle is started remotely. If the vehicle is not started remotely, personalization function does not work with the digital key.

NOTICE

User profile operation according to door lock/unlock system is as follows.

Item	Personalization operation
Initial value	Guest
Profile linked smart phone key	Linked profile
Profile unlinked smart phone key	Recently activated profile
NFC card key
Smart key

Vehicle personalization with Digital Key 2

The available personalization function in the vehicle is as follows.

For more information of personalization, refer to the infotainment system manual.

CAUTION

If you leave the digital key in the vehicle after locking or unlocking the doors or starting the vehicle with the smart key, the doors can be locked with the central door lock. Have the digital key with you at all times.

Purchasing used vehicle

If you purchased a used car, please delete the smart phone key and card key (if equipped) registered by the previous user.

Please let us know the purchase of a used vehicle through an authorised Kia dealer/service partner. Check whether the card key (if equipped) that came with the used vehicle operates properly. If the digital key (card key) (if equipped) does not work properly, delete the card key (if equipped) and register the smart phone key, and then re-register the card key (if equipped).

Digital Key 2 Maintenance

If you need to have your Digital Key 2 System repaired or replaced, the registered digital key (smart phone/card key) (if equipped) can be deleted depending on the type of maintenance.