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Towing service

If emergency towing is necessary, we recommend having it done by an authorised Kia dealer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.

CAUTION

The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.

When flatbed is unavailable

2-wheel drive vehicle can be towed with the driven wheels on the ground (without dollies) and parking brake released.

2-wheel drive vehicle (front wheel drive)

Shift to N (Neutral) to tow a vehicle with the non-driven wheels on the ground. For more details, refer to More Details.

CAUTION
  • If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the driven wheels on the ground, use a towing dolly under the driven wheels.

  • Do not tow the vehicle backwards with the driven wheels on the ground as this may cause damage to the vehicle.

    2-wheel drive vehicle (front wheel drive)
  • Attaching straps to the chassis,suspension or other parts of the body can cause damage.