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Information on data processing

Any processing of personal data through the eCall in-vehicle system shall comply with the personal data protection rules provided for in Directives 95/46/EC (1) and 2002/58/EC (2) of the European Parliament and of the Council, and in particular, shall be based on the necessity to protect the vital interests of the individuals in accordance with Article 7(d) of Directive 95/46/EC (3).

Processing of such data is strictly limited to the purpose of handling the emergency eCall to the single European emergency.

Types of data and its recipients

The eCall in-vehicle system may collect and process only the following data:

  • Vehicle Identification Number

  • Vehicle type (passenger vehicle or light commercial vehicle)

  • Vehicle propulsion storage type (gasoline/diesel/CNG/LPG/electric/hydrogen)

  • Vehicle's recent locations and direction of travel

  • Log file of the automatic activation of the system and its timestamp

  • Any additional data (if applicable): Not applicable

Recipients of data processed by the eCall in-vehicle system are the relevant public safety answering points designated by the respective public authorities of the country on which territory they are located, to first receive and handle eCalls to the single European emergency. Additional information (if available): Not applicable

  1. Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (OJ L 281, 23.11.1995, p. 31).

  2. Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications) (OJ L 201, 31.7.2002, p. 37).

  3. Directive 95/46/EC is repealed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1). The Regulation applies from 25 May 2018.

Arrangements for data processing

The eCall in-vehicle system is designed in such a way as to ensure that the data contained in the system memory is not available outside the system before an eCall is triggered. Additional remarks (if any): Not applicable

The eCall in-vehicle system is designed in such a way as to ensure that it is not traceable and not subject to any constant tracking in its normal operating status. Additional remarks (if any): Not applicable

The eCall in-vehicle system is designed in such a way as to ensure that data in the system's internal memory is automatically and continuously removed.

The vehicle location data is constantly overwritten in the internal memory of the system so that a maximum of only the three most recent locations of the vehicle are kept for the normal functioning of the system.

The log of activity data in the eCall in-vehicle system is kept for no longer than is necessary to achieve the goal of handling the emergency eCall, and never beyond 13 hours from the moment an emergency eCall is initiated. Additional remarks (if any): Not applicable

Modalities for exercising the data subject's rights

The data subject (the vehicle's owner) has the right to access data and, as appropriate, request the rectification, erasure, or blocking of data concerning him or her whose processing does not comply with the provisions of Directive 95/46/EC. Any third parties to whom the data have been disclosed have to be notified of such rectification, erasure or blocking carried out in compliance with this Directive, unless it proves impossible or involves a disproportionate effort.

The data subject has a right to complain to the competent data protection authority if he or she considers that his or her rights have been infringed as a result of the processing of his or her personal data.

Contact service responsible for handling access requests (if any): Not applicable