If you cannot open the charging door due to freezing weather, tap lightly or remove any ice near the charging door. Do not try to forcibly open the charging door. The charging door may be broken if it is forcibly opened.

The charging door will unlock when Driver's door is unlocked.

To unlock charging door:

• Press the unlock button on your smart key

• Press the Central Door unlock button on armrest trim of driver's door

• Pull the driver's inside door handle outward

The charging door will lock when all doors are locked

To lock charging door:

• Press the lock button on your smart key

• Press the Central Door lock button on armrest trim of driver's door

* All doors will automatically lock after the vehicle speed exceeds 15 km/h (9.3 mph). Charging door is also locked when vehicle speed exceeds 15 km/h (9.3 mph).

If the charging door does not open, proceed as follows.

• Check the auxiliary battery.

• If it does not open continuously, have your vehicle inspected by an authorized Kia dealer.