The transmitter will not work if any of the following occurs:

• The ignition key is in the ignition switch. (for folding key)

• Another vehicle’s smart key is being operated close to your vehicle.

• You exceed the operating distance limit (about 10 m [30 feet]).

• The battery in the transmitter is weak.

• Other vehicles or objects may be blocking the signal.

• The weather is extremely cold.

• The transmitter is close to a radio transmitter such as a radio station or an airport which can interfere with normal operation of the transmitter.

• If the transmitter is in close proximity to your cell phone or smart phone, the signal from the transmitter could be blocked by normal operation of your cell phone or smart phone.This is especially important when the phone is active such as making call, receiving calls, text messaging, and/or sending/ receiving emails.

  Avoid placing the transmitter and your cell phone or smart phone in the same pants or jacket pocket and maintain adequate distance between the two devices.

When the transmitter does not work correctly, open and close the door with the mechanical key. If you have a problem with the transmitter, Kia recommends to contact an authorized Kia dealer/service partner.