Towing service
If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
It is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground.
When being towed by a commercial tow truck and wheel dollies are not used, the rear of the vehicle should always be lifted, not the front.
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Do not tow the vehicle forward with the rear wheels on the ground as this may cause damage to the vehicle.
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Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
When towing your vehicle in an emergency without wheel dollies :
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Set the ignition switch in the ACC position.
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Place the transmission shift lever in N (Neutral).
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Release the parking brake.
Failure to place the transmission shift lever in N (Neutral) may cause internal damage to the transmission.
In case of 4WD vehicle, be sure to tow the vehicle after place transfer lever in “2H” position.